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Showing 105 to 112 of 154 courses

Using Sources Effectively in Academic Writing

Course category: Short Courses

Snippet of course introduction: In this course, we're diving into the essentials of using sources effectively in your academic wr...

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How to Develop a Presentation

Course category: Short Courses

Snippet of course introduction: In this course, we'll explore the best practices of giving effective presentations, from the pre...

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Principles of Presentation Delivery

Course category: Short Courses

Snippet of course introduction: In this course, we'll explore the key elements that make presentations truly effective. You'...

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Understand Working in Customer Service

Course category: Short Courses

Snippet of course introduction: In this course, we are going to be investigating what it is like to work in a Customer Service En...

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Employee rights and responsibilities

Course category: Short Courses

Snippet of course introduction: In this course, we'll be delving into the critical aspects of customer service, exploring how di...

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Appearance and behaviour in customer service

Course category: Short Courses

Snippet of course introduction: In this course, you will identify appropriate and inappropriate dress standards for customer serv...

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Developing Positive Social Communication Skills

Course category: Short Courses

Snippet of course introduction: In this course, you'll dive into the essentials of positive social communication. Whether you...

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Boosting Professional Communication Skills

Course category: Short Courses

Snippet of course introduction: In this course, you’ll master essential  workplace communication techniques — from active listeni...

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